Return & Delivery Policies

Delivery Policy

Delivery Times: We aim to process and dispatch all orders within 1-2 business days. Standard delivery typically takes 3-5 business days within the UK.

Shipping Costs: Shipping costs are calculated at checkout based on your location and order size. We offer free standard delivery on orders over £50.

Tracking: Once your order is dispatched, you'll receive a tracking number via email so you can monitor your delivery.

Return Policy

Return Period: You have 30 days from the date of delivery to return any item for a full refund or exchange.

Condition: Items must be unused, in their original packaging, and in the same condition as received. Perfumes must be unopened due to hygiene reasons.

How to Return: Contact our customer service team to initiate a return. We'll provide you with a return authorization and instructions.

Refunds: Once we receive and inspect your return, we'll process your refund within 5-7 business days to your original payment method.

Return Shipping: Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

If you have any questions about our policies, please don't hesitate to contact us.